1. Definitions
- “Company” refers to VermiCure Pest Control.
- “Client” refers to the customer instructing VermiCure Pest Control.
- “Services” refers to pest control treatments, surveys, proofing works, or consultancy provided.
2. About Us
Business Name: VermiCure Pest Control
Phone: 07951 157254
Email: contact@vermicure.co.uk
Service Area: Wakefield and surrounding areas across West Yorkshire
Qualification: Our lead technician holds the Royal Society of Public Health Level 2 in Pest Management.
3. Services Provided
VermiCure offers pest control and prevention services including, but not limited to:
- Rat and Mice Control
- Insect Treatments (e.g., fleas, bed bugs, ants, cockroaches)
- Bird Proofing and Pigeon Control
- Loft Clearance and End-of-Tenancy Pest Removal
- Commercial and Domestic Pest Inspections and Contracts
We reserve the right to refuse service where unsafe, unlawful, or impractical.
4. Treatments & Programmes
- Pest control treatments are carried out in line with best industry practice and current UK legislation.
- The Company cannot guarantee complete eradication where contributing factors remain uncontrolled (e.g. hygiene, proofing, adjoining property ingress, environmental conditions).
- Multi-visit programmes must be completed in full; partial cancellations will still be charged.
5. Access & Client Responsibilities
- The Client must provide reasonable access to the property at agreed times.
- The Client must follow all safety instructions, including keeping children and pets away from treated areas.
- The Client is responsible for informing the technician of any allergies, medical conditions, or sensitive persons/animals before treatment begins.
- The Company is not liable for re-infestation due to failure to follow recommendations (e.g. proofing, housekeeping, waste management) or due to issues with adjoining properties.
6. Booking, Cancellations & Call-Outs
Bookings can be made by phone, contact form, or email. Same-day or next-day response is offered based on availability.
- Appointments cancelled with less than 24 hours’ notice may incur a call-out fee of £95.
- Emergency call-outs are charged at the current advertised rate of £120 and are payable immediately upon attendance.
- Missed appointments or access refusal may also be charged.
7. Proofing & Property Works
- Where proofing or building works are recommended, these must be carried out at the Client’s cost unless otherwise quoted.
- The Company is not responsible for rodent ingress via adjoining properties or unaddressed structural defects.
8. Pricing & Payment Terms
- All prices are confirmed before treatment starts. Quotes are valid for 14 days unless stated otherwise.
- Payment is due on completion of the first visit/call-out or within 7 days of invoice date, whichever is sooner.
- We accept bank transfer, cash, and card (where available).
- Invoices unpaid after 7 days will receive a payment reminder.
- If still unpaid, a £95 late payment charge will be added.
- If payment remains outstanding after the 8th day, the balance may be referred to debt recovery, with all reasonable costs added to the Client’s account.
- For commercial Clients, payment is due on completion of the first visit/call-out or within 7 days of invoice date, whichever is sooner. Unless the client has agreed on a payment date in writing, the Company reserves the right to claim interest and recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.
9. Ownership of Materials/Equipment
- All traps, bait boxes, cameras, and other equipment remain the property of the Company unless purchased outright.
- The Client must not move, tamper with, or damage Company equipment. Replacement charges will be applied for any loss or damage caused by the client, occupants, or third parties.
10. Safety, Liability & Disclaimer
- All insecticides, rodenticides and equipment are used in accordance with COSHH, CRRU, and RSPH guidelines.
- The Company accepts no liability for consequential loss, damage, or injury arising from infestations or treatments, unless caused by proven negligence.
- The Client must notify the Company immediately of any adverse reactions or incidents following treatment.
- VermiCure is not liable for indirect loss (e.g. missed work or tenancy delays), damage caused by pests before, during, or after treatment, or undisclosed allergies/conditions affected by treatment.
- Where accidental property damage is proven to be our fault, we will assess and arrange repair or reimbursement.
11. Complaints
Any complaints must be made in writing within 7 days of the visit. The Company will investigate and respond within 14 days.
12. Website Use
- Do not reuse or copy our website content without permission.
- Information is for general purposes and may not be up-to-date.
- Outbound links (e.g. Wikipedia) are provided for reference only.
13. Privacy & Data Handling
We take your privacy seriously. Please read our Privacy Policy for full details on how we store and manage personal information.
14. Third-Party Services
We may work with GDPR-compliant third-party services in future (e.g. CRM platforms, marketing tools). Any data access is strictly limited to what’s required for service delivery.
15. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England.
16. Amendments to These Terms
These Terms may be updated from time to time. Updates are effective immediately once published.
17. Acceptance of Terms
By instructing VermiCure Pest Control and/or permitting works or treatment to commence – whether via text message, email, written message, or verbal/telephone instruction – the Client confirms full acceptance of these Terms & Conditions.
18. Contact
For any questions regarding these Terms, contact us at:
VermiCure Pest Control
Email: contact@vermicure.co.uk
Phone: 07951 157254
